At Treinco, we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store, and protect your information when you use our services. By accessing or using Treinco, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: We collect your name and email address for account creation.
Location Data: We collect location data only when you voluntarily share it through the app when submitting an event. If location services are turned off, this information is not collected.
Automatically Collected Data: We do not collect IP addresses, device identifiers, cookies, or user behavior data.
Sensitive Information: Treinco does not collect sensitive information such as health or financial data.

2. Use of Information

The collected data is used solely to provide the services requested by the user. Treinco does not use personal data for marketing purposes nor shares it with third parties.

3. Data Security

We use encrypted connections to protect your information. In the event of a security breach, users will be informed immediately, and measures will be taken to mitigate the impact.

4. User Rights

Users have the right to delete their account and all associated data at any time by sending an email to [email protected].

5. Data Retention

User data is retained for 90 days as a standard, unless a longer retention period is contracted as part of your service plan (extended retention of up to one year or more is available). After the applicable period, the information is permanently deleted from our servers.

6. International Transfers

We do not transfer user data outside of our own servers. All information is securely stored in centralized locations under our control.

7. User Consent

Consent is obtained through formal agreements signed by client organizations. Users can withdraw their consent at any time by sending an email.

8. Website Visitors

Contact and demo forms: Forms on treinco.com are provided by Tally (tally.so), which processes the information you submit (such as name, email, phone, and company) on our behalf so that we can respond to your request. We do not sell this information or share it with third parties for advertising.
Analytics: We use Cloudflare Web Analytics, a privacy-first, cookieless analytics service. It does not track you across sites and does not collect personal data.
Cookies: The website does not set advertising or tracking cookies. See our Cookie Policy for details.

9. Policy Updates

This policy may be updated at any time. Users will be notified in advance of any significant changes.

If you have any questions, please contact us at [email protected].